RV Buyers Agent Privacy Policy & Terms and Conditions

Privacy Policy

RV Buyers Agent is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We collect personal information when you:

• Complete our online enquiry form

• Communicate with us via phone, email, or online platforms

• Use our website

Information may include:

• Your name and contact details

• Preferences regarding motorhome/campervan features, budget, and location

• Finance and insurance requirements

• Additional information relevant to your RV purchase journey

We also collect limited website data (e.g. IP address, browser type) via cookies to enhance your experience.

2. How We Use Your Information

Your personal information is used to:

• Match you with a suitable RV based on your preferences

• Facilitate communication and service delivery

• Organise finance, insurance, customisation, and delivery services

• Improve our website and service offering

We do not sell your data. Your information is only shared with trusted third parties required to deliver our services.

3. Security of Your Information

We implement secure storage and access procedures to protect your personal data from unauthorised access, loss, or misuse.

4. Access and Correction

You can request access to or correction of your personal data by contacting us:

E: [email protected]

P: 1300 302540

5. Cookies and Analytics

Cookies are used to analyse website performance and enhance your experience. You can manage your cookie preferences through your browser settings.

6. Changes to Our Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

Terms and Conditions

These Terms and Conditions govern your use of the RV Buyers Agent website and services.

1. Our Services

RV Buyers Agent is a motorhome and campervan purchasing service. We help connect customers with suitable options based on their preferences and facilitate the buying process by offering assistance with:

• Vehicle matching

• Finance and insurance coordination

• Customisation options

• Delivery arrangements

We currently deal exclusively in new Windsor and Winnebago motorhomes and campervans.

2. No Guarantee of Vehicle Availability

We do our best to find you a suitable RV, but we do not guarantee that a specific make/model/configuration will be available at all times.

3. Finance and Insurance

We may refer you to third-party providers for finance and insurance services. These services are subject to their own approval processes and terms. We do not offer financial advice and are not responsible for the outcome of applications.

4. Delivery and Customisation

Delivery timelines and customisation availability may vary depending on manufacturer lead times and location. We will communicate expected timeframes clearly but are not liable for delays beyond our control.

5. User Responsibilities

By using our website or submitting an enquiry, you agree that:

• All information you provide is accurate and complete

• You will not use our website for unlawful purposes

• You accept these terms and any updates made to them

6. Intellectual Property

All content on this website (including text, logos, graphics, and layout) is the property of RV Buyers Agent and may not be copied or used without written permission.

7. Limitation of Liability

While we aim to provide accurate and up-to-date information, RV Buyers Agent is not liable for any loss or damages arising from the use of our website or services. Users engage with our services at their own discretion.

8. Governing Law

These terms are governed by the laws of Queensland, Australia.

If you have any questions about our Privacy Policy or Terms and Conditions, please contact us.

E: [email protected]

P: 1300 302540 

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Updated: 13/06/2025

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